Customer Services

ASSA OEM provides customer services to help our customers within Industrial locking (Eskilstuna) and Window and Door (Gothenburg). Welcome to contact us!

For more detailed contact information to the customer service department, please click on the resp. main product area below.

Eskilstuna

Industrial locking

Main product areas:

  • Industrial locking
  • Cabinet locks
  • Special locks



Customer service and orders
E-mail: 
kundservice.etuna@assaabloy.com
Phone +46-(0)16-17 70 00


Gothenburg

Window and Door

Main product areas:

  • Window locks and fittings
  • Multi Point locks
  • Garage door fittings
  • Door locks and Leverlocks


Customer service/ At the moment we are not able to take calls, please send yor request to customerservice.gbg@assaabloy.com
E-mail: 
kundservice.gbg@assaabloy.com
Phone +46-(0)771-888 008


Order 
E-mail: order.gbg@assaabloy.com
(NOTE! Only orders to this mail)

Claims - Made easy with ASSA OEM

In order to facilitate for our customers, ASSA OEM has developed a web-based complaint handling procedure that among other things means that you can follow your current cases and see their status. Our hope is that this will mean that you also feel that the quality of our complaint handling increases.

Do you want to know more about our improved web-based complaints handling? 
You can read all about it here: Improved Complaints Handling